Case Manager (2 opportunities) - Tungasuvvingat Inuit TI

Mar 07, 2021
Ottawa, Ontario

Case Manager

Two Employment Opportunities

Who we are:

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.



  1. Case Manager for the Kamatsiarniq Program focusing on child welfare prevention.

3 Year Term Position with possibility of extension (Inuit candidates are eligible for indeterminate position)

  1. Case Manager for the Allurianiq Program focusing on sex-work and anti-human trafficking

3 Year Term Position with possibility of extension 


Kamatsiarniq Program

Through partnerships and supportive services that are grounded in Inuit societal values, the Kamatsiarniq program aims to keep Inuit children and youth safely in the care of their family and community while remaining connected to their culture. This new province-wide program provides a range of Inuit-specific services delivered through a network of organizations involved with child protection services, with the goal of keeping families together and improving outcomes for Inuit children and youth in care.


Allurianiq Program

Alluriarniq means stepping forward. Through mobile outreach, case-management, counselling and Elder guidance, the Alluriarniq Program will assist Inuit youth and adults aged 13 years and older who are involved in sex-work, as well as individuals who are survivors of sexual exploitation to safely access harm reduction resources and information. Our program is federally funded and supports Inuit both in-person and remotely depending on their geographic location. Based on Inuit Societal Values, a trauma-informed approach and harm-reduction principles, the Alluriarniq program supports Inuit on their healing journey.


What are the opportunities:

The primary purpose of the Case Manager is to provide ongoing support, advocacy, planning, systems navigation and service coordination for clients throughout their healing journey. The case manager helps clients identify their needs and goals and assists them in creating plans and accessing services to meet their needs, which may include advocating on their behalf, helping with paperwork and accompanying them to meetings with other agencies as necessary. Clients will be experiencing difficult and challenging circumstances, and the case manager provides coaching, crisis intervention and emotional support as needed.

Kamatsiarniq is seeking a caring, collaborative and experienced Case Manager to be based at Tungasuvvingat Inuit to provide ongoing support and advocacy for Inuit families who are at-risk of being involved with, or already involved with, the child welfare system in order to prevent children from being taken into the care of the Children’s Aid Society (CAS). This position is based in Ottawa and will provide in-person support to families in Ottawa and Eastern Ontario as well as virtual support to families across the province.

The Alluriarniq program is looking for an empathetic innovative and resourceful Case Manager based at Tungasuvvingat Inuit to provide support, advocacy and systems navigation for Inuit at risk of violence, exploitation and stigma as it relates to sex-work and anti-human trafficking. The position would be based in Ottawa as a part of a team 12 Individuals.


What we are looking for:

TI is searching for a candidate with superior communication and interpersonal skills with a high level of integrity, discretion, trustworthiness and ethical conduct. The candidate must have excellent relationship building skills and the ability to work effectively with community members, co-workers, and staff at other agencies.

The candidate will have strong interviewing, critical thinking, attention to detail and assessment skills. They will have experience working with a strength-based, trauma-informed, and community-centered approach.

The ideal candidate will be able to adjust to unpredictable situations, problem-solve, and set priorities. They will enjoy working as part of a collaborative team and have the ability to work independently with minimal supervision. They will understand the importance of maintaining healthy boundaries and practicing self-care.


What you will be doing:

  • Manage referrals to TI regarding:
    •  human trafficking or
    • child welfare involvement
  • Develop a trusting relationship with clients, identify needs, create strengths-based and goal-focused safety/care plans and regularly adjust plans to adapt to changing circumstances of clients
  • Connect clients with culturally safe services, supports and resources, including: Inuit Elders and community activities, legal services, health care, mental wellness services, addictions treatment, housing, parenting programs, counselling, pre and post-natal care, early-years programs, food security, education and training, and employment services
  • Advocate for the client and assist them in advancing their rights and overcoming barriers in order to ensure they receive the programs and services they need
  • Provide clients with objective information about processes (e.g., child protection procedures, legal system processes) and options to support them in making informed decisions
  • Provide case consultations with children’s aid societies, Human Trafficking taskforces, transitional and safe houses, anti-violence agencies, Ontario Works, etc. to ensure agency interactions and interventions are done in a culturally sensitive and appropriate way
  • Create positive working relationships and collaborate with other staff at TI, Inuuqatigiit, and other Indigenous and non-Indigenous agencies to provide integrated and coordinated support for the client to help meet their needs and goals
  • Participate in case planning meetings, Circles of Care, and other case conferences as appropriate
  • Complete all required administrative duties of the role including (but not limited to) maintaining accurate client files and completing timely case notes in the appropriate electronic systems, completing required paperwork, completing reports


What do you need to be a successful candidate:

The knowledge, skills and abilities for this role would typically be acquired through a post-secondary degree in social work, psychology, counselling or directly related education and two (2) years of experience working in community services, including crisis intervention and case management.

Kamatsiarniq Case Manager Opportunity – experience working in or with child protection services is considered a significant asset. In-depth awareness of child protection processes, including CAS and court procedures

Allurianiq Case Manager Opportunity – experience working with survivors of human trafficking and exploitation is considered a significant asset. Specialized knowledge, systems navigation, and training in anti-human trafficking, child welfare, justice services, trauma care, mental health and wellness, family-based care, violence against women, addiction and traditional healing

An acceptable combination of related education, work, and life experience may be considered.

The successful candidate must possess and be able to maintain a valid Province of Ontario Class “G”.

Fluency in English is required and the ability to communicate in Inuktitut is an asset.

The ideal candidate will have a thorough understanding of Inuit culture, values, Inuit Qaujimajatuqangit (IQ), traditional practices and the unique needs and issues impacting Inuit communities. Previous experience working with Indigenous populations and knowledge of services and resources available to Inuit in Ontario and how to access are considered strong assets.


Salary and Benefits

  • TI offers a competitive total compensation package. Employees are provided an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance. TI also offers a Group RRSP benefit plan for eligible staff. 
  • TI provides paid sick, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
  • Vacation (earn 3 weeks/year).


Deadline for applications is March 7th, 2021


To apply, please submit your resume and cover letter to careers@tiontario.caIdentify in your cover letter which position you are interested in or if you have a preference (i.e., Kamatsiarniq position, Alluriarniq position or both).


The Kamatsiarniq Case Manager position works out of the 1071 Richmond Road, Ottawa location.

The Alluriarniq Case Manager position works out of the 604 Laurier Avenue, Ottawa location. Both locations are conveniently located close to major transportation access points and parking is free on the premises.    


Preference in hiring will be given to qualified Inuit candidates, applicants are encouraged to self-identify. Considering the nature of this position, the successful candidate will be required to obtain a criminal record check and their employment will be conditional on results that are acceptable to TI.

Accommodations for applicants with disabilities are available upon request.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.

This job is from CharityVillage
How to Apply