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Bilingual Program Coordinator - YMCA of Greater Toronto

Nov 25, 2020
Toronto, Ontario

YMCA of Greater Toronto


Bilingual Program Coordinator

Grade: 11

Please submit salary expectations in your cover letter.

Effective Date: Immediately

Reports to: Manager, National Provincial Programs                                     

Location: Youth Gambling Awareness Program, YGAP, Toronto, ON

Why work for our Y?

YMCA of Greater Toronto aspires to be a great work place through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all employees.  The YMCA provides almost 6,000 employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.  The YMCA works to build healthy communities.  This is achieved through a shared culture and values.  We recognize the contributions of our staff through innovative practices, great benefits and growth opportunities.

Nature & Scope:

The Youth Gambling Program is an initiative of the YMCA of Greater Toronto, in collaboration with certain other YMCAs across Ontario.  The project consists of education and prevention strategies designed to reduce the potential harm associated with youth problem gambling.

The Bilingual Program Coordinator, Youth Gambling Awareness Program supports the French delivery of the program by providing leadership to the Youth Gambling Outreach Workers across the Province of Ontario. The Bilingual Coordinator will be responsible for leading the program’s curriculum development and overseeing the program’s provincial outreach strategy including online platforms and social media.  They will support the Manager to ensure all program’s contractual obligations are met and prepare research and analysis of trends and program activities.


Coach, monitor and support Youth Outreach Workers, YOWs, across Ontario on YGAP delivery to ensure contract targets are met and program curriculum is delivered, policy and procedures are followed;

Lead program’s content/curriculum development and YGAP’s online presence (delivery of provincial webinars, social media strategy, websites, etc.)

Plan and execute provincial youth engagement and community involvement projects

Liaises and maintains regular contact with YOWs, their local supervisors and partner YMCA associations provincially and supports them in the delivery of the YGAP and meeting requirements of YGAP’s contribution agreements/contracts;

Problem solves issues related to curriculum delivery, staffing, performance management, meeting of targets as set out in contribution agreement;

Responsible for coordinating the recruiting, hiring, coaching and supporting YGAP Youth Outreach Workers to ensure contract targets are met as necessary

Provide training to new YGAP staff and provide one large yearly training event to enhance staff professional development

Develops and manages and monitors quality benchmarks

Works with program staff and other coordinators to develop program innovations and directions;

Prepares funder reports to review program and participant outcomes of contribution agreements at specified times, e.g.; Annual Reports completion;

Coordinates program delivery throughout the Province in conjunction with the funder, provincial staff team and local YMCAs;

Build relationships with key community agencies, and define and implement collaborative projects with the goal of raising gambling awareness in the community

Provides support in development and submission of proposals (conferences, grants, etc.)

Completes annual site visits to each delivery site in the Province to ensure quality, service agreement compliance and feedback to YOW’s regarding presentations 

Demonstrates appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.  Represents the YMCA and the Association in a professional manner.

Understands the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services.

Understands the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff.

Other duties as assigned. 


  • University degree preferred in Social Services, Youth Counselling, Public Health, Education or related field
  • Minimum 2 years’ experience with outreach activities and strategies is required
  • Experience in working with youth in a Harm Reduction framework is preferred
  • Experience in co-ordination of public health, prevention and awareness activities; strong understanding of addictions and harm reduction principles; knowledge of gambling issues an asset
  • Previous experience in program management and staff management is an asset
  • Verbal and written fluency in French is required
  • Ability to work in an efficient manner with high degree of independence, ability to work well with ambiguity
  • Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers
  • Excellent written communication skills
  • Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
  • Must possess strong computer skills (Excel, Word, PowerPoint, etc.), including database management
  • Flexibility with working hours (occasional weekends and evenings) and with travel and overnight stays are required
  • The position requires the following Core Association and Leadership Competencies:  superior competence in:  Effective Interpersonal Communications; Ethics and Self Management; Relationship Building and Partnering; Teamwork and Collaboration; advanced competence in: Being Member Focused; Being Results Focused; Valuing Diversity and Social Inclusion; Leadership; People Management; Planning and Initiative; fundamental competence in: Association Management and Stewardship; Building Community Relationships and Resources; Cross Functional Integration; Strategic Orientation and Change Management

Please send cover letter and résumé quoting

job posting #0149 by November 25, 2020 to: 

Carley Sims

Program Coordinator, Provincial Youth Media Campaigns  

Job offers are contingent upon the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. 

The YMCA of Greater Toronto values the diversity of people and communities and is committed to excellence and inclusion in our Association.

We are committed to an environment that is barrier free. If you require accommodation at any stage during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.

About the YMCA of Greater Toronto:

The YMCA of Greater Toronto is a dynamic charity offering opportunities for personal growth, community involvement and leadership. Our 2010-2020 strategic plans Strong Start Great Future calls upon our Association to invest in young people across their life stages to deliver on our vision of ensuring our communities will be home to the healthiest children, teens and young adults. This community health strategy includes a significant role for adults and older adults.

Mirroring the region’s diversity, the YMCA offers a variety of programs responding to the needs of the community, including employment and essential skills, education, newcomer programs, youth outreach and intervention, fitness, sports and aquatics, international programs, child care and camps. 

When you support the YMCA of Greater Toronto’s Annual Giving, you help us ensure more children, youth and young adults have the chance to be healthy… and so much more. We believe that by providing our children with a strong start, they will have a great future. And, ultimately, strong, healthy children mean strong, healthy communities in the GTA for the years to come.

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