Bilingual Coordinator, Policy and Communications - Alliance for Healthier Communities

Mar 05, 2021
Toronto, Ontario

Our Vision:        The best possible health and wellbeing for everyone living in Ontario.

Our Mission:      We champion transformative change to improve the health and wellbeing of people and communities facing barriers to health.


The Bilingual Coordinator (English and French) is responsible for providing senior project management and coordination support to the Director, Policy & Communications, policy staff and leadership team members. This includes frequent liaison with the Director and leadership in schedule management, bilingual correspondence, and project management for complex and time-sensitive initiatives.

The Bilingual Coordinator also provides support to member organizations and boards, acting as secretariat for several committees of the Alliance’s Executive Leaders’ network. This work entails the provision of proactive coordination, scheduling, minutes and administration to member-led groups. It also entails French-language administrative leadership and the provision of member services and brief translations between English and French.

The ideal candidate for this position must have a strong commitment to customer service, excellent administrative and organizational skills with excellent attention to detail, strong written and oral communication skills and strong proficiency in word processing, spreadsheets, and online survey and content management tools. The candidate should also be fluent in English and French and be equipped to work collaboratively within a dynamic and energetic team.


Policy and Communications Team Support

  • Provides a full range of senior project management and coordination support to the Director, Policy and Communications and team.  Duties include but are not limited to:  calendar management, scheduling meetings, arranging travel, preparing reports, disseminating surveys, administering purchases, coordinating contracts, tracking budgets, processing expenses/ invoices, filing, proofreading, formatting and correspondence.

Committee and Member Support

  • Provides secretariat support to the following groups below.  Duties include but are not limited to minute-taking, scheduling meetings, preparing and distributing materials, managing action items, preparing surveys and evaluations, coordinating logistics such as sourcing venues, catering and booking teleconference/ videoconference.
    • Executive Leadership (EL) Network
    • Strategy Group
    • Resource Management Committee
    • Rainbow Communities Advisory Committee
    • Black Health Committee
    • Francophones Advisory Committee
    • Nurse Practitioner Led Clinic (NPLC) Network
    • Community Governed Family Health Teams (CFHT) Executive Directors Network
    • Chair of Chairs
    • Community Health & Wellbeing Committee
  • Disseminates communications to members and stakeholders.
  • Receives and fields member inquiries.
  • Maintains the Policy and Communications sections of the online Members’ Portal, including posting member resources and materials, updating member networks, committees and developing and maintaining new groups.
  • Undertakes all logistical requirements for Policy & Communications webinars and events.

Project Support

  • Assists Alliance’s annual conference, Annual General Meeting and awards ceremony.
  • Assists with special projects as required.


  • Conducts translation of materials from English to French.
  • Proofreads French materials.

Administrative Team Support

  • Assists with reception back-up and administrative team cross coverage as required.


Mandatory Requirements

  • Undergraduate degree or community college diploma in Business Administration, or equivalent.
  • Minimum 3 years of experience in an administrative support capacity for a busy and diverse team.
  • Bilingualism in English and French mandatory.  Must have proof of French language proficiency (writing, reading, speaking). 


  • Commitment to excellent customer service and stakeholder relations.
  • Self-directed with initiative, with ability to work with limited supervision while contributing to a team environment.
  • Excellent problem-solving skills and ability to find and act on creative solutions.
  • Effective decision-making skills and follows through with direction.
  • Excellent time management skills with ability to work with multiple priorities and manage several projects simultaneously.
  • Proven high level of work energy and productivity.
  • Excellent communication, interpersonal and organizational skills with strong attention to detail.
  • Superior written skills to produce minutes, documents and various correspondence.
  • Basic design skills to produce communication templates and flyers.
  • Demonstrated experience with operating and troubleshooting basic hardware/software including: video-conferencing hardware, webinar tools etc.
  • Proficiency in the use of Windows 10 and Microsoft Office software applications including Outlook, Word, Excel and PowerPoint.
  • Experience with web posting, online filing and using a content management system to build pages, store files, load and update text and image content
  • Experience with online tools such as Survey Monkey and Doodle.
  • Conducts work in keeping with Alliance’s commitment to Health Equity, Anti-Oppression, Indigenous Cultural Safety, Cultural Competency.
  • Committed to and supportive of the mission of the Alliance.
  • Ability to function and respond effectively within a fast-paced environment.
  • Experience in a non-profit, provincial association is an asset.

ANNUAL SALARY:  starts at $44,468

COMPENSATION:  Salary is commensurate on qualifications, experience and is set within the Alliance’s established salary grid and policy guidelines.

APPLICATION DEADLINE:  March 5, 2021 at 10:00AM (EST)


  1.  Attach your cover letter and resume as one (1) document
  2.  Attach proof of French language proficiency (writing, reading, speaking).  Proof of satisfactory scores/ certificates of French language proficiency from a recognized third party organization obtained for previous employment or from a post-secondary institution is acceptable.

We thank all applicants in advance however, only those under consideration will be contacted.  The Alliance for Healthier Communities is an equal opportunity employer.

The Alliance for Healthier Communities is an equity employer and encourages applications from aboriginal peoples and individuals from racialized groups (e.g. diverse ethno-racial and francophone communities and people of all sexual orientations and genders) and persons with disabilities. Fluency in both French and English is an asset.

Upon request, reasonable accommodation is available for applicants with disabilities throughout the recruitment process.

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