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Behaviour Support Education Facilitator - LOFT Community Services

Feb 24, 2021
Aurora, Ontario

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance abuse, poverty and homelessness. Serving over 5300 people and providing 1654 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. In 2018 LOFT was a Nonprofit Employer of Choice™ Award (NEOC) recipient.


As a member of the Behavioural Support Services team at LOFT Community Services, the Behaviour Support Education Facilitator will be responsible for supporting those who care for older adults with complex mental health, addictions, dementia and/or other neurological conditions that have associated responsive behaviours.  The Behavioural Support Education Facilitator provides service to staff and management, within community-based settings, that can include Retirement Homes, Assisted Living Facilities, Adult Day Programs, Homes for Special Care, Home and Community Care and other related health professionals to enhance their psychogeriatric knowledge and skill development.  The Behaviour Support Education Facilitator collaborates with other specialists, consultants, and community teams to improve the quality of care for older adults and their care partners.  Within this context, frequent travel to various locations with the catchment area, the Behaviour Support Education Facilitator will partner to support an integrated system of care through capacity enhancement and support for staff and leadership teams working within the defined population.

Note: Occasional evening and weekend hours may be required.  Frequent travel will be required using own vehicle.  Staff will be required to work in the hospital(s) and at times, may be required to work in a persons own home and may therefore be exposed to second hand smoke. In addition, a satisfactory vulnerable sector check (VSC) is a requirement of employment.


  • Completion of an undergraduate degree in a related regulated health care profession (ie Social Work, Nursing, Occupational Therapy);
  • Training in Adult Education and experience in the facilitation of adult learning and the ability to create and foster a dynamic learning environment;
  • Completion of the PIECES 16 Hour Educator Program and/or a designated PIECES Associate;  GPA Certificate preferred;
  • Minimum 3 years demonstrated expertise in working with older adults with mental health, addictions and dementia;
  • Expertise, knowledge  and skill in developing and delivering behavioural management interventions for the specified population;
  • Extensive experience in training and educating colleagues and key stakeholders on strategies and interventions aimed at addressing  responsive behaviours; expertise in acting as a team member, leader, mentor, educator and preceptor and maintain partnerships across the community sector;
  • An understanding of recovery and psychosocial rehabilitation principles and the therapeutic relationship;
  • Demonstrated knowledge of best practices related to dementia, delirium, mental health and substance use  issues and their effect on seniors, families and caregivers;
  • Expertise in supporting the development of learning needs assessments and providing needs based education and training including the adaptation of learning modalities to meet target learners;
  • Excellent coaching skills and the ability to facilitate the development of these skills in others;
  • Good oral and written communication skills;
  • Excellent  computer literacy, including MS Word, Power Point and Excel;
  • Sound understanding and commitment to the principles of the Behavioural Supports Ontario (BSO) project and the Action Plan for the Central LHIN;
  • Ability to collaborate effectively with other members of inter-professional care teams, family members and community team members;
  • Valid drivers’ license and access to own vehicle is required; must meet the requirements of LOFT Community Services – Personal Vehicle Usage Policy.
  • Ability to communicate in a different language, an asset;
  • Understanding of cultural competency and anti-oppression framework;
  • Reflective of a multi-barriered group, as serviced by the program, a strong asset.

TO APPLY:  Send resume with cover letter to Human Resources,


LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting or (416) 979-1994. 

We welcome and encourage people from equity-seeking communities and intersecting identities to apply for this position.


CLOSING DATE: February 24, 2021

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