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Awake Overnight Counsellor & Relief Counsellor - Evening and Overnights - Dr. Roz's Healing Place

Feb 28, 2021
Toronto, Ontario

DRHP is seeking to fill one (1) Full-time Frontline Counsellor position to perform Awake Overnight shifts and four (4) Relief Counsellor positions to perform shifts distributed according to availability. The Awake Overnight Counsellors will work with women and their children who have experienced trauma and are striving to live a life free from all forms of violence.  DRHP is looking for individuals who are committed to  gender equity and advocates of gender violence.

Salary range: $18 - 22:00 \hr

Mandatory Requirements

  • Completion of a Post-Secondary Degree/Diploma in Social Work with emphasis in Intersectional Feminist, anti-Racism Anti-Oppression Framework
  • 3 – 5 years of group and individual counselling or crisis support work
  • Understands the impact of domestic violence on women and their children
  • Aware of the systemic barriers that hinders women’s
  • Excellent written and verbal communication skills
  • Facilitates conflicts with proven diligences to resolution that works in the best interest of the parties involved
  • Valid First Aid and CPR certificate
  • Highly demonstrated knowledge of Trauma informed practices; harm reduction and Anti Oppression Framework
  • Possess a wealth of knowledge of community agency organization to support women’s action plans
  • Applies strict confidentiality of all agency information


  • Support women and children to adjust to Centre’s routines and guidelines
  • Deliver case management support and crisis interventions to women and their children
  • Conducts intake interviews and assessment over the phone to admission
  • Provides woman and children with relevant information, education, counseling, and support
  • Develops case plans in conjunction with the client and other staff
  • Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
  • Able to analyze complex situations and provide quality solutions
  • Works well independently with minimal supervision
  • Demonstrated willingness to be flexible and adaptable to changing priorities
  • Must be able to remain impartial and non-judgmental while executing your work
  • Supports women’s goals, choices and options and provide guidance as necessary
  • Provide tele-counselling to women who are in crisis
  • Organizes regular meetings with residents, individually or in groups, to discuss communal living and other concerns or feedbacks or updates
  • Deals effectively with emergencies and safety concerns, and apply first aid \ CPR requirements as needed


  • Assumes responsibility for the Centre and its’ residents in the absence of other staff and Program Director
  • Knowledge of Windows-based computer software
  • Maintains accurate, appropriate records for clients and household needs
  • Completes all household and shift duties as assigned
  • Ensure discharges are completed on overnights and weekend shifts
  • Ensures the common areas of the residence are maintained to a high standard of cleanliness and safety
  • Ensures that residents participate in residence maintenance
  • Ensures residential bedrooms are cleaned and ready upon intake and discharge
  • Assigns rooms to new clients, and provides for immediate needs
  • Notifies Building Manager of maintenance or repairs and safety issues for building, appliances, and all other equipment and facilities pertinent to DRHP and agency operations
  • Ensures proper disposal of garbage & recycling, as well as maintenance work & household management tasks

General Activities

  • Exceptional organizational skills
  • Communicates program concerns directly to Program Director
  • Perform 2 room checks during your shift
  • Partakes in staff and team meetings, committees, training, and other educational activities
  • Ensure breakfast is prepared and served for women and children
  • Complete monthly PNA stats


  • Uses appropriate judgment in difficult or emergency situations, and good use of the on-call management system
  • Actively participates in regular supervision sessions with Program Director
  • Communicates concerns, issues, and problems affecting job performance and program quality to the Program Director
  • Deals effectively with job related stress, including accessing need for time off and/or professional development
  • Assists with orienting and training new staff, volunteers, students, and contract workers
  • Performs other duties as requested by the Program Director

Note:  A current First Aid\CPR and police reference check are required prior to the start of employment.

DRHP welcomes applicants from women of all races, religion, ethnic origins and sexual orientation.

DRHP is unionized through OPSEU.

This job is from CharityVillage