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Assistant Superintendent - The Salvation Army

Oct 10, 2019
Metro Toronto Area, Ontario

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Position Purpose Summary

The Assistant Superintendent position is live in and includes a one bedroom apartment with parking and cable tv. The Assistance Superintendent, reporting to the Superintendent, is responsible to provide day-to-day maintenance, cleaning and grounds keeping duties to ensure the property is safe, clean and well maintained as well as providing alternate weekend on-call duties.

Key Responsibilities


  • Accept day-to-day instructions from the Superintendent;
  • Live on-site in order to respond to emergencies on an on-call basis;
  • Keep the exterior of the housing complex clean, tidy, safe and in good repair;
  • Keep the lawns and gardens attractive through appropriate care;
  • Keep the underground garage clean and attractive;
  • Report any problems or items requiring repair and/or maintenance that he/she notices during execution of his/her duties.
  • Safely store and maintain all related equipment and supplies in the appropriate storage spaces provided.
  • Attend meetings and training sessions related to the Workplace Health and Safety Committee.

Interior Maintenance

  • Daily remove garbage and recycling from bins on P1 and P2
  • Remove paper, litter and other refuse from the P1 and P2 underground garages.
  • Vacuum all corridors once per week.
  • Clean the Garbage room once per week.
  • Sweep and mop stairwells as required to keep them clean at all times.
  • Clean out the elevator tracks as required to prevent obstructions to elevator doors.
  • Assist the Superintendent with contractor supervision and other work when required.

Exterior Maintenance

  • Clean up paper, litter and other refuse from the project site.
  • Sweep/clean sidewalks, parking areas and driveways once per week, or as often as necessary to have them clean at all times. Maintain boulevards where applicable; eg. water the grass and remove litter.
  • Keep entrance sidewalks/walkways clear of snow and ice (shoveled or snow blower); apply ice-melter as required.
  • Clean exterior ground floor windows, glass doors, etc., at entrances and exterior doors.
  • Keep the third floor terrace clean, tidy and in good repair.
  • Miscellaneous minor maintenance, e.g. ensuring that exterior light fixtures are equipped with operable bulbs, cleaning of outside benches/picnic tables, patio furniture, etc.
  • Paint/stain outside benches, fences, posts, curbs and driveways as needed.
  • Perform light maintenances duties in underground garages such as changing lights, applying oil absorbents and sweeping ramps.
  • Wash garbage, recycling and organics bins as required; put out garbage and recycling bins when required.

Landscaping and Gardening

  • Mow and trim lawns, rake grass and leaves as needed
  • Weed and cultivate flowerbeds; trim bushes, shrubs and trees as needed.
  • Maintain the outdoor grounds to a standard required by the Superintendent.


  • Respond to all emergencies and monitor the emergency phone when on-call. Call police, fire or ambulance if required.
  • If off the property, on-call staff are required to return to the property due to an emergency: within one hour or less depending on the
  • severity of the need; the response time for serious emergencies such as fire, major flood, serious incident must be less than 20 minutes.
  • Perform non-emergency services such as putting the elevator on service for a scheduled move
  • or delivery, opening and closing and inspecting the Recreation room for a scheduled booking.
  • Respond to maintenance requests which require immediate attention such as fire, flood, lack of heat, plugged toilet, etc.
  • Perform a patrol at 11:00 p.m. to ensure all doors are secure, garbage bins are not full, and no unauthorized persons are on the premises.

Other Duties

  • Write detailed incident reports and on-call reports, and report serious occurrences immediately to the Superintendent or Property Manager.
  • Assist the Superintendent and Property Manager in inspections of the project when required.
  • Assist in setting up for building events and functions.
  • Undertake any other assignments requested by the Property Manager which is compatible with this job description.
  • Upon request by the Property Manager, the Maintenance Staff will cooperate with and assist resident committees.
  • All Maintenance Staff are required to attend and assist with any serious emergency on a 24-hour basis; including fire alarms, major floods, major disturbances, etc. when in the building.

Working Conditions

  • The Assistant Superintendent will normally work Monday to Friday 8 am to 12 noon
  • Reporting directly to the Superintendent, the incumbent will be responsible for the maintenance of a 12 story hi-rise apartment building,
  • On on-call duty every other weekend (from Friday 5.00 pm – Monday 8 am). Occasional changes may be required or requested depending on circumstances or needs. The Assistant Superintendent will receive a day off in the week prior to being on-call.

Qualifications and Education requirements:


  • Completion of a high school diploma
  • Knowledge of managing high rise building is an asset


  • Minimum 1 year of relevant experience

Preferred Skills/Capabilities

  • Should possess a caring and positive attitude
  • Friendly, caring and approachable
  • Customer focused and ability to work with wide demographic including seniors
  • Good communication skills which includes ability to narrate an incident
  • Demonstrated ability to work independently and as part of a team.

Ability to work within the mandate of and embrace the mission of The Salvation Army

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent

Applications Accepted By:

Fax or E-mail:

(416) 422-6352 or

Attention:   Employee Relations Department

Please no phone calls.


Employee Relations Department

2 Overlea Boulevard, Toronto, Ontario, M4H 1P4

Please include the competition # 19-058 in the subject line of your email.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

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