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Academic Coordinator - Student Association of George Brown College

Oct 20, 2020
Toronto, Ontario

Position Title: Academic Coordinator 

Reports To: Manager, Equity & Advocacy

Compensation: $44,000 (Start step union grid)

Start Date: ASAP

Hours: 40 hours per week

Unionized/ Non-unionized: OPSEU Local 557

Position Overview:

This is a unionized position within the organization. Your primary role will be to support students with advocacy needs and academic appeals as their representative and or liaison to the college across multiple campuses. As a progressive-minded individual, you value diversity and are educated in issues of student rights and accessible education.

Duties and Responsibilities (will include but not limited to):

  • General Responsibilities
    • Must be familiar with and adhere to the Student Association (SA) and George Brown College (GBC) policies and procedures
    • Develop and implement the academic support program across campuses
    • Knowledge of relevant legislations with strong familiarity of educational policies and the human rights code
    • Support students by answering questions, listening and advising the students with regards to the academic support needs and appeal processes in conjunction with George Brown College policies
    • Knowledge of relevant academic and or supports department polices and processes at GBC
    • Works across departments at the Student Association to inform and educate others on the academic standards of GBC and collaborate as needed
    • Assume an active role as an academic and human rights resource and support person for staff, board and partners
    • Liaise with George Brown College departments and partner organizations, such as the Canadian Federation of Students, as required
    • Provide recommendations on SA and GBC academic related policies and procedures
    • Support the outreach and promotion of SA and academic support program across campuses
    • Other duties as assigned  
  • Student Support
    • Assist students to develop their skills with the preparation of forms and supporting documentations for the appeals processes
    • Provided information sessions and or conduct relevant workshops to students
    • Responsible to students to keep the appeals process impartial, ethical, and confidential
    • Provide advice and referrals to students regarding the academic issues and appeals processes and intersecting issues that may assist student success
    • Support students through academic related processes
    • Attend academic related meetings with students as required
    • Be responsible for the maintenance of student case files, data tracking, data analysis and reporting
    • Provide feedback to the academic and student related committees pertaining to student experiences, policies and the colleges rules and regulations
    • Other duties as assigned  
  • Leadership
    • Support the SA staff teams by providing information on GBC academic schedules and actions
    • Supervise and support part time support staff, student placement and or student volunteers
    • Develop and implement a peer to peer support model with part time staff
    • Provide relevant support to staff in planning and execution of academic related projects and as required
    • Develop and implement academic support training manual and or program for part time staff, interns and or volunteers
    • Assume the responsibilities for HR management of Part-time staff as per the policies and procedures
    • In collaboration with academic team develop the academic annual report
    • Provide monthly report and statistics to manager
    • Other duties as assigned  

Performance Measurable:

  • Maintain exceptional attendance and regular hours of work
  • Establish and maintain a positive, professional and interactive working relationship with the SA staff, student executives, GBC staff and board members
  • Submit accurate and relevant data and statistics
  • Adherence of SA policies & procedures to students and volunteers
  • Sound knowledge of GBC student policies and procedures
  • Create strong working relations with the college administration and external community partners
  • Identification of systemic issues that affect student academic success on campus
  • Improve level of academic support services and presentation for the students of George Brown College within the college
  • Reduce the existing communication gaps between the SA and the college as it relates to institutional concerns over academic concerns
  • Ensure all relevant policies and procedures are up to date and are being adhered to by all staff and students
  • Be readily available and supportive to all relevant SA board of directors committees as an effective resource person (attends meetings, provides accurate & relevant data)
  • Work closely with all coordinators and board members throughout the year
  • Attend board and sub-committee meetings as required to present formal and informal reports, advise, answer questions and receive organizational direction

Required Skills & Experience:

  • A post-secondary degree, diploma, or equivalent is required (related field such as education academic, social science preferred)
  • A minimum of 3 years’ experience working directly with students using a case management approach
  • Certificate in Conflict or alternative Dispute Resolution, considered an asset
  • Progressive experience as an administrator for advocacy or special interest groups
  • Prior experience in educational sector, considered an asset
  • Demonstrated experience and understanding of diversity and equity issues
  • Excellent communication skills, both written and verbal
  • Strong problem solving and negotiation skills
  • Strong computer program and data base skills
  • The ability to take initiative and to work independently
  • The ability to multitask
  • Ability to work in multiple locations

How to Apply:

Please email a PDF version of your cover letter and résumé to Subject line: <your name>: Academic Coordinator by October 20, 2020, 11:59PM.

The Student Association of George Brown College invites and encourages applications from all qualified candidates including persons of Aboriginal ancestry, members of visible minority groups, persons with disabilities, women, and persons of any sexual orientation or gender identity.

We sincerely thank all candidates for their interest however, only those selected for an interview will be contacted.

Mission Statement

We are the Students of George Brown College, committed to supporting each other in the struggle for student rights, the pursuit of quality education and the provision of services in a safe, accessible and equitable environment.

Commitment to Equity

The Student Association is an equal opportunity employer and welcomes candidates from among those groups of individuals that are traditionally underrepresented to apply.

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