This job is no longer available.

90-19 Directions Youth Shelter Worker - Family Services of Greater Vancouver

Sep 26, 2019
Vancouver, British Columbia

JOB OPPORTUNITY: Overnight Youth Worker


Directions Youth Shelter Worker Competition #90-19



Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.



These are two, 32-40 hours per week positions that report to the Program Manager of Safehouse.  These positions are located at our undisclosed Safehouse location, which is a voluntary co-ed residential program for at-risk youth aged 16 – 18 years who need a safe place to stay. These positions work in a team of two staff members. The youth are encouraged to develop goals and links to appropriate services to address their needs. Safehouse accepts intakes 24 hours a day, seven days a week, and it serves youth from all over the Lower Mainland. 


Hours of work: Overnights

11:30pm-7:30am, and/or 12:00am-8:00am
32 hours to 40 hours per week, with flexibility to pick up additional shifts

Days of work:
1. Wednesday-Saturday, 12:00am-8:00am, or
2. Saturday-Tuesday, 11:30pm-7:30am


Some flexibility available around days of work. Please indicate which position (1 or 2) is of interest to you in your cover letter, or if you are available for alternative nights of work.



  • Create rapport and trusting, non-judgmental relationships with youth in Safehouse.
  • Create and monitor individual service plan for youth in collaboration with the youth, connected resources and colleagues.
  • Maintain facility upkeep including cleaning, laundry, inventory and restocking of supplies.
  • Maintain professional, positive relationships with partners including MCFD and service providers.
  • Maintain accurate logs, record keeping, and data entry related to youth files and statistics.
  • Responsible for reading youth files and ensuring information is accurate, current and clear.
  • Responsible for maintaining knowledge of current best practices and available resources.
  • Ensure clear and concise communication and information transfer to colleagues and management including shift change.
  • Train and supervise program volunteers in collaboration with the Program Manager.
  • Monitor petty cash float and maintain accurate financial records.
  • Attend and actively participate in staff meetings, supervision sessions and performance evaluation process.
  • Adhere to all program and agency policies and procedures.



Education and training:

  • Completion or in pursuit of Social Work, Child and Youth Care, Psychology or other related degrees/diploma and/or two years of related experience.
  • Current First Aid, FoodSafe Level 1 and Non-Violent Crisis Intervention certificates.



  • Professional verbal, written and interpersonal skills.
  • Experience assisting at risk youth in crisis.



  • Ability to establish and maintain rapport with clients
  • Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques
  • Ability to communicate proficiently both verbally and in writing
  • Ability to work independently and a part of a team
  • Ability to work in a culturally diverse population
  • Basic computer literacy
  • Physical ability to carry out the duties of the position
  • Knowledge of issues/needs of high risk and/or street involved youth including harm reduction and low barrier resources.



  • Friendly work environment
  • Flexible working hours
  • Support the local community
  • Rewarding experience



Click here to apply:


Please submit your resume and cover letter (indicating the competition number #90-19 in email subject line) outlining your interest and relevant experience to:

FSGV is an equal opportunity employer. If you require a disability-related accommodation in order to participate in the recruitment process, please email your contact information to for follow-up.

Claire Ens, Manager

Directions Youth Safehouse                                              


Salary/Pay Grade: GS7, Step 1 – ranging from $1,410.56 bi-weekly at 32 hours/week including benefits and pension to $1,712.18 bi-weekly at 40 hours/week including benefits and pension

Closing Date: Until filled.

Only short listed candidates will be contacted for interviews. Thank you for your interest.

FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders and sexual orientations, visible minorities, Aboriginal persons and persons with disabilities.


This job is from CharityVillage