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24-19 Safehouse Overnight Youth Workers - Family Services of Greater Vancouver

Mar 21, 2019
Vancouver, British Columbia

JOB OPPORTUNITY: Safehouse Overnight Youth Workers

Directions Youth Safehouse Worker Competition #24-19



Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.

Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.



There are Overnight Youth Worker positions available, up to 32 hours per week, reporting to the Manager of Supported Housing and Transition Programs.  These positions are located at our undisclosed Safehouse location which is a voluntary co-ed residential program for at-risk youth aged 16 – 18 years who need a safe place to stay. This position works in a team of two staff members. The youth are encouraged to develop goals and links to appropriate services to address their needs. Safehouse accepts intakes 24 hours a day, seven days a week, and it serves youth from all over the Lower Mainland. 


Open opportunities for work include:   

  • Fridays – 11:59pm-7:59am
  • Saturdays – 11:59pm-7:59am
  • Sundays – 11:30pm-7:30am
  • Mondays – 11:30pm-7:30am



  • Create rapport and trusting, non-judgmental relationships with youth in Safehouse.
  • Maintain facility upkeep including cleaning, laundry, inventory and restocking of supplies.
  • Maintain professional, positive relationships with partners including MCFD and service providers.
  • Maintain accurate logs, record keeping, and data entry related to youth files and statistics.
  • Responsible for reading youth files and ensuring information is accurate, current and clear.
  • Responsible for maintaining knowledge of current best practices and available resources.
  • Ensure clear and concise communication and information transfer to colleagues and management including shift change.
  • Monitor petty cash float and maintain accurate financial records.
  • Attend and actively participate in staff meetings, supervision sessions and performance evaluation process.
  • Adhere to all program and agency policies and procedures.



Education and training:

  • Completion or in pursuit of Social Work, Child and Youth Care, Psychology or other related degrees/diploma and/or two years of related work experience. A combination of related education and experience can be considered.
  • Current First Aid, Food Safe Level 1 and Non-Violent Crisis Intervention certificates are an asset.


  • Professional verbal, written and interpersonal skills, including basic computer literacy
  • Experience assisting at risk youth in crisis.


  • Ability to establish and maintain rapport with clients
  • Ability to deal effectively with conflict situations by utilizing non-violent crisis intervention skills
  • Ability to work independently and a part of a team
  • Ability to work in a culturally diverse population
  • Physical ability to carry out the duties of the position
  • Knowledge of issues/needs of high risk and/or street involved youth including harm reduction and low barrier resources.



  • Friendly work environment
  • Flexible working hours
  • Support the local community
  • Rewarding experience



Please submit your resume and cover letter (indicating the competition number # 24-19  in email subject line) outlining your interest and relevant experience to:


Claire Ens, Team Leader, Directions Youth Safehouse



Salary/Pay Grade: 7, Step 1 – up to $1,383.04 bi-weekly including benefits and pension, based on 32 hours per week) 

Start Date: As soon as possible

Closing Date:  March 21, 2019


Only short listed candidates will be contacted for interviews. Thank you for your interest.


FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders and sexual orientations, visible minorities, Aboriginal persons and persons with disabilities.

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