Career Connections


Associate Underwriter - Commercial Mid-Market

Calgary, Alberta
Entry Level

At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect.

Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success.

Our values, culture and financial strength are what differentiate us from other employers and make CNA the place you want to work. Learn more about CNA Insurnace Canada at Join our team as an Associate Underwriter!

Role Overview

The Associate Underwriter, Commercial Mid-Market is responsible for timely and accurate underwriting of a renewal book including endorsements.  Provides high level support to underwriting department. 


Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Work directly with brokers to negotiate, underwrite and price renewals and endorsements within designated authority. When outside of authority refer to the next underwriting level for approval.
  • Issue documentation such as Policies, Endorsements and Certificates as required.
  • Manage all premiums including new business, renewals and endorsements within corporate guidelines.
  • Complete underwriting reports, order inspections, review and follow-up on recommendations of inspections, and analyze loss experience.
  • Work with underwriters to ensure all new business is properly documented and the E-file integrity is maintained for all accounts, including renewals.
  • Update price monitor report.
  • Manage broker communications as required.
  • Assist underwriters with underwriting new business.
  • Participate in Salesforce/Cross sell initiatives.

May perform additional duties as assigned.

In all responsibilities and interactions, all employees are expected to adopt and align with CNA's Winning Behaviours - to be externally focused, accountable, collaborative, innovative, inclusive and continuously learning.

Reporting Relationship

Reports to the Underwriting Manager

Skills, Knowledge & Abilities

  • A proven track record in customer service coupled with excellent interpersonal skills.
  • Preferred candidates will possess either an underwriting or broking background.
  • Excellent written and verbal communication skills.
  • Strong analytical, organizational and time management skills. Must be detail oriented.
  • Ability to conceptualize details and develop action plans for problem solving and decision making.
  • Ability to work both independently and within a team environment with limited supervision
  • Knowledge of Microsoft Office Suite and other business-related software.

Education & Experience

  • University degree, college diploma or equivalent business experience.
  • A minimum of 1 to 2 years of related insurance experience is preferred.
  • Progress towards completion of CIP designation is desired.

As a full-time employee your benefits include:

  • A competitive salary
  • An annual performance bonus
  • A pension plan
  • Flexible work hours
  • Top of the line medical and dental insurance
  • And many more benefits (fitness subsidy, in-house training, etc.)

We are excited to learn more about you!

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant's accessibility needs.

How to Apply