Canadian Mental Health Association, York and South Simcoe

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Office Assistant - 6 Month Contract

Dec 31, 2018
Aurora, Ontario
Entry Level

Closing Date: Until Filled

6 Month Contract, Full-time, 35 hours/week, Evening Hours and Weekends may be required

Competition #: 201860

Our Mission: As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness

Our Organizational Values:
- Client and Family Centered – through partnership, accountability and action
- Culturally Competent – to provide the best service and work experience
- Innovation – to bring value to our community

Team Values:      Trust, Respect, Communication and Teamwork.

Hours of work:   35 hours per week. Evening and weekend hours may be required.

Location:              Aurora , York and South Simcoe

Job Profile:
The Office Assistant will provide support to staff, and act as the first point of contact for clients and the general public. This individual will ensure that any person coming into the office feels welcomed and that their information needs are met in a timely and efficient manner. This includes providing reception services during office hours, and responding to questions and community services to callers and walk-ins. 

The Office Assistant will provide ongoing administrative and clerical support, to include managing incoming/outgoing mail, managing the filing system, photocopying/faxing/scanning documents, organizing internal and external meetings, taking meeting minutes, and other duties as assigned. As a member of the CMHA Administration team, the office assistant may be required to work in any of the CMHA office locations to provide reception duties and may be called on to assist in agency-wide or program specific projects as determined by the Manager.

Throughout all duties, the Office Assistant will adhere to all health and safety policies and procedures, and other essential policies such as anti-discrimination, anti-harassment, and workplace violence policies, the Accessibility for Ontarians with Disabilities Act, and more.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.


  • High school diploma.
  • Clerical and medical office experience preferred.
  • Experience working in a mental health environment is preferred
  • High level of competency in computer applications, particularly Microsoft Office Suite
  • Willingness to learn
  • Excellent oral and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills
  • A second language (French, Cantonese, Farsi, Italian, Korean, Mandarin, Punjabi, Russian, Tamil, Urdu) reflecting the local community is preferred
  • Valid Canadian G Drivers Licence, minimum $1,000,000 third party liability insurance and access to a reliable vehicle if preferred
  • A satisfactory Vulnerable Sector Screening (Police Check)

This position reports to and is supervised by the Program Manager.

Working Conditions: Office Work

Disclaimer: In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Why work for CMHA York Region?

We are team committed to our vision of mentally healthy people in a healthy society. That means we respect that our clients are the experts in their recovery journey and our role is to provide support, resources and opportunities based on their hopes and dreams. It means that we foster and encourage an entrepreneurial spirit to create, implement and sustain innovative, evidence based and transformational impact. We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.

Our team cares for each other. We have our own team values of trust, respect, teamwork and communication. We hold ourselves accountable and we celebrate our wins. Because we risk, we learn and we take the opportunity and time to constantly improve our skills, the way we function as a team and ultimately deliver services. We are a team committed to mental health for all. Join us and be part of providing great care in great communities!

Application Procedures:
If you are interested in this opportunity, please follow the link on this posting. Complete the application form and submit cover letter and resume together as one (1) document / attachment in the Resume section, outlining how your experience matches our requirements, to the Human Resources Department quoting Competition # 201860.

CMHA, York Region Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTTQ+, visible minority and immigrant communities to apply.

To request this posting in an alternate format or to request accommodation in the application process, email:

Online:, under CAREERS section.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

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