Collaboration and Unified Communications Integrator

Quebec City, Quebec

Req Id: 363408 

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team. 

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.


In response to our growing portfolio of projects to expand and implement solutions for additional customers, the Bell Business Markets services delivery team is growing and there is an immediate need for an Integrator.


Prime responsibilities:

  • Accountable for the architecture and configuration of the various collaboration and unified communications applications. Mainly CISCO (CUCM, UCCX, Webex), Microsoft.
  • Work in collaboration with other team members (technical advisor, project manager, technician).


Other responsibilities include:

  • Works in collaboration with the sales teams to design, estimate and review the solutions offered to customers.
  • Participates in the development of the practice and is considered a subject matter expert on the technologies he works on.
  • Responsible for the technical documentation of the delivered solution.


Experience / Education required:

  • University or college diploma in a relevant field; for example in engineering or technical (DEC).
  • At least 5 years of experience in the deployment and configuration of collaboration and unified communication solutions (CISCO, Microsoft, etc.).
  • May hold certifications (CISCO, MICROSOFT, IBM, ITIL, CompTIA, SNIA, in project management, etc.).
  • Any experience in the deployment of CISCO's WebEx platform will be considered an important asset.
  • Ability to work in a complex technological environment with multiple integrations with third-party applications (ex: Genesys, Komutel, Nuance, XMedius FAX, etc.).
  • Strong skills in clearly documenting setup activities.
  • Ease of understanding customer needs in order to translate them into technological solutions.
  • Good experience in the development of implementation plan, migration and tests.
  • Good knowledge of the following technological elements: LAN, WAN, DNS, LDAP, NTP, Firewall, Windows, Linux, etc.







Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Management 
Job Status: 
Regular - Full Time 
Job Location:
Canada : Quebec : Montreal || Canada : New Brunswick : Fredericton || Canada : Ontario : Ottawa || Canada : Quebec : Quebec City || Canada : Quebec : Verdun 
Flexible work profile:
Application Deadline: 04/27/2022


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: Canada, QC, Montreal


Bell, one of Canada's Top 100 Employers.

How to Apply