Associate Claim

Saint-Lambert, Quebec

Req Id: 367171 


At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.


If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.


Job location address: 262 Rue Elm, Saint-Lambert, Quebec

Job status: Regular Full Time


Name and description of the hiring department:

Claim's group is responsible to open and manage claim on Bell Canada's network


Job Duties / Accountabilities:

  • Track, obtain and analyze forms and the associated costs related the claim
  • Scrutinize all documents to ensure completeness and accuracy of information
  • Analyze, detail and validate cost and process corrections if applicable
  • Create, monitor and close all related files in various systems
  • Provide all pertinent information required for the recovery
  • Receive calls to initiate claims against liable third parties
  • Asses and notify all departments associated with the repair


Essential Qualifications / Competencies:

  • French, fluent in the language with no significant limitation
  • English, fluent in the language with no significant limitation
  • Basic knowledge of Ms Excel


Preferred Qualifications / Competencies:

  • Knowledge of outside network
  • Knowledge of the following applications : CMS, FWFM, Horizon and ACUT
  • SAP


Working Condition :

  • Monday to Friday, business hours




Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec. 


Additional Information:

Position Type: Union 
Job Status: 
Regular - Full Time 
Job Location:
Canada : Quebec : Saint-Lambert 
Flexible work profile:
Application Deadline: 05/12/2022 


Please apply directly online to be considered for this role.  Applications through email will not be accepted.


At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at


Created: CanadaQC, Saint-Lambert


Bell, one of Canada's Top 100 Employers.

How to Apply