Toronto, Ontario

Customer Service Agent - Montreal/Anjou

Anjou, Quebec
Entry Level

We value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be.  Join our team and make a difference!

Your Job

Workplace: Anjou, 7101, Jean-Talon Street

Job Status: Full time or part time at your convenience

Business hours of our Call Centre: Monday to Friday, from 8:00 am to 8:00 pm and Saturday, from 8:00 am to 5:00 pm.

About us

We know that insurance is too important to be complicated. So, we work hard to make it simple for people to protect the things they care about.

That's us, belairdirect. Insurance. Simplified.

This is your opportunity

As one of Canada's Top Employers, we take pride in offering an inspiring and inclusive workplace that recognizes great work and encourages people to grow their careers.

Here's where you come in. We're looking for a new Agent to join our Sales and Customer Service team in our Call Centre.  And the best part is ... no sales experience is necessary!  If you're passionate about customer service and are known for your excellent communication and people skills, this could be the opportunity you've been waiting for.

How you can make a difference

As a Customer Service Agent, you will become an expert at providing our current or potential customers with the best insurance coverage options for their cars and homes. You will listen to them, understand their needs, and communicate - in the most simple and easy to understand terms - the available choices and related benefits. We work together to provide an outstanding customer experience, so your team spirit and talent for getting things done will help you find success in this role.

To know more about the role, we invite you to watch this short video by clicking here:

Your Skills

What we offer you

  • A full-time or part-time work schedule at your convenience.
  • Work in a dynamic work environment where people care about each other and where an energetic atmosphere is at its rendezvous.
  • A pool of opportunities and great challenges.
  • Contribute to the development of your career. We want to make you progress. Paid training in personal property and casualty insurance. We take care of all the expenses.
  • Damage insurance license. This will open the door to an incredible number of advancement opportunities both within our company and on the job market.

Does this sound like you?

  • A high school graduate;
  • A champion of collaboration and teamwork;
  • A good listener and communicator;
  • Able to go with the flow - you're at your best when things are moving fast!
  • A talent for influencing positive and beneficial decisions;
  • French is mandatory and bilingualism is an asset.

If yes, apply today ! We can't wait to learn more about you !

Closing Statement

We are an Equal Opportunity Employer

At Intact, our values guide everything that we do.  We celebrate our differences and appreciate our similarities.  That's why we are committed to building an inclusive and inspiring environment for all employees.  If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Background Checks

As an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us.  We want Intact to be a great place to work!  This means that you'll be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.


It's important that you are legally eligible to work in Canada at the time an offer of employment is made.  You may be requested to provide proof of eligibility at that time.

How to Apply