Office Hours: Learn About The Healthcare Industry With Northern Health

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The Healthcare industry offers student and graduates a wide array of potential careers, with roles ranging from administration to nursing. Interested in what questions students and grads like you are asking about this eggs-citing industry? Check out this week’s Office Hours!

On May 17th, we took your questions and spoke with recruiter Shannon Rodrigues at Northern Health to gain some insight into this booming industry. Over the course of the hour, we addressed your inquiries on everything from the hiring process to corporate culture at Northern Health. If you weren’t able to attend this edition of Office Hours, we’ve provided a full transcript below. Let’s get cracking!

TalentEgg
Hello everyone, thanks for joining us for Office Hours! My name is Lauren and I’ll be moderating today’s chat.

Now, if you haven’t attended Office Hours before, I’ll explain how this works. Over the next hour, you can submit your questions for Northern Health through the live chat box. Our guest eggs-perts will be answering as many of them as they can, so please be patient if your questions doesn’t get answered right away.

If you pre-registered for our event and submitted an advance question, you can sit back and relax! Your inquiries will be answered shortly. Of course, if you have additional questions you’d like to ask, you can still submit them live at any time during the event.

Before we get started, let’s introduce our guest from Northern Health! We’ll be speaking with Shannon Rodrigues, a Recruiter at Northern Health with us today. Shannon, could you share a bit about yourself?

Comment From Shannon- Northern Health Recruiter
Hi all! My Name is Shannon Rodrigues and I am a Recruiter at Northern Health. I have the fabulous job of matching individuals like you with careers and communities in Northern Health. I am what some call a “True Northern” girl, as I was born and raised in northern BC. I moved back after completing my degree for a variety of reasons, which include the low cost of living, great job opportunities, and the beautiful landscapes! I am excited to be here with you today and can’t wait to answer your questions!

TalentEgg
Thanks Shannon! And now to get things started, here’s our first question.

Naureen, a Nursing student at UOIT, asks:
“Are relocation costs covered if you are hired from out of province?”

Comment From Shannon- Northern Health Recruiter
Thanks for the question Naureen! Northern Health does have a relocation reimbursement program. Individuals are approved for this program if they are filling a position that has been deemed difficult to fill, a position in a remote community, or a profession that historically has had difficulty attracting qualified applicants. The relocation amount is then determined by the distance that you would have to travel to the site that you have accepted a job.

TalentEgg
Lucy, a student at the University of Calgary, asks:
“Aside from becoming a doctor or a counsellor (both of which I’m considering), what options are out there for me at Northern Health if I want to go into health sciences?”

Comment From Shannon- Northern Health Recruiter
Great question Lucy! With an interest in health sciences there are quite a few career options. Like you stated, a doctor and counsellor are both great choices. You could also look into the rehabilitation field such as physiotherapy, occupational therapy or speech language pathology. All three are graduate level programs, and are conveniently being offered at the University of Calgary. All of the occupations above are career options within Northern Health. You just need to decide where your passion lies.

TalentEgg
Nancy, a Kinesthesiology major at UBC, asks:
“How should I go about choosing a school for grad school? I’m interested in physiotherapy, and want to know what kind of job I could get with Northern Health.”

Comment From Shannon- Northern Health Recruiter
Hey Nancy! Thanks for your advance question. That is great that you want to be a physiotherapist! This is a profession that is in high demand right now! In Northern Health we hire physiotherapists in hospitals, as well as in long term care homes. As a new grad to Northern Health, you will get a well-rounded work experience, as well see a wide variety of patients seeking different levels of care. In terms of choosing a school, find an institution that offers what you need as a student.

TalentEgg
Jessica asks:
“Are you hiring for Human Resources or Admin work?”

Comment From Shannon- Northern Health Recruiter
Great questions Jessica! Yes, we are hiring for HR and we have quite a few admin roles at the moment. The best place to check in right here on TalentEgg of the Northern Health Careers page. This way you can stay up-to-date on all current opportunities!

TalentEgg
Great question, Jessica! This is the page Shannon was referring to.

TalentEgg
Crystal, an HR student at the University of Lethbridge, asks:
“Is there fluid movement between locations? Could I transfer to another location easily?”

Comment From Shannon- Northern Health Recruiter
Great questions Crystal! Although all sites are operated by Northern Health, you would need to apply to each one individually, even if you already working for Northern Health. Each of our sites is unique and therefore their staffing needs and requirements differ. We highly encourage applicants to research our different sites and communities to find which best suits your needs, both inside and outside of work!

TalentEgg
Kaitlin, a student at the University of Toronto, asks:
“What are the best parts of living in Northern BC?”

TalentEgg
Great question, Kaitlin! Many Northern Health employees love working in Northern British Columbia because it offers an active lifestyle in a beautiful natural environment. You might want to check out our new video about the benefits of living and working in Northern B.C.

Comment From Shannon- Northern Health Recruiter
Love this question Kaitlin! The best part of living in Northern BC is that adventure is waiting just outside your door! Northern BC is full of things to see and do; there is truly something for everyone! Another great benefit of starting your career in the north is that the cost of living is significantly less than larger cities. This means you can make those hard earned dollars go further! Another great benefit as a new grad is that you will be exposed to work and experiences that would not encounter at a larger centre. This allows you to grow and expand you skills very quickly!

TalentEgg
Tris, a Psychiatric Nursing major at Douglas College, asks:
“How can I find employment after graduating? Can I get a clinical placement for my final practicum with Northern Health?”

Comment From Shannon- Northern Health Recruiter
Hey Tris! Thanks for being here! The best place to start on your job search is online, like right here on TalentEgg, or on company websites. Most companies have a careers page where they post their most up-today career opportunities. In terms of practicums, this would be organized through your school and Northern Health. Have a conversation with your practicum advisor, and let them know you would be interested in working in Northern Health. They can get in touch with us and see what would be available.

TalentEgg
Shivam asks:
“What is the competition like for medicine and healthcare careers at this point in Canada?”

Comment From Shannon- Northern Health Recruiter
Hey Shivam! Healthcare, like most industries is very competitive. Healthcare is seeing a major decrease in the specialized talent pools they hire from. Therefore you, as an applicant, have a bigger role to play in where you end up, and can guide your career. This is great for new grads! Be sure to do your homework and find out where you would like to see your career go!

TalentEgg
Mary, a student at McMaster University, asks:
“What should I know about Northern Health? How can I know if this is a good fit for me?”

Comment From Shannon- Northern Health Recruiter
Thanks for your questions Mary! Northern Health is wonderful place to live and work! Northern Health is the largest health authority in BC, covering the top two thirds of the province. We currently employ 7,000 individuals within our regions! We pride ourselves on providing our employees work life balance. Which means you want to you play as hard as you work! Your best place to start when you’re seeing if your company is a good fit for you would be to contact a recruiter. We would chat with you about your skills, education and experience. We would also have a conversation around your interests outside of work and see if these match up with any of our communities. Another great way to learn about us is to check out the Northern Health profile right here on TalentEgg.

TalentEgg
Charmaine asks:
“Is it true that nurses need to work long hours with no breaks?”

Comment From Shannon- Northern Health Recruiter
Hey Charmaine! This is false! Nurses can work long hours, but breaks are scheduled throughout your shift! We want to make sure you get the breaks and rest you need. In British Columbia we have a Nurses Union, which outlines how many breaks you get, and how long they are. So don’t fear, we do give you time to take a break and get some food and coffee

TalentEgg
Krisha asks:
“What kinds of personality best suit workers at the company?”

Comment From Shannon- Northern Health Recruiter
Great question Krisha! We are looking for individuals who are passionate about what they do! People who seem to fit in best in Northern Health are those truly open living the Northern lifestyle. These people work hard but know how to play hard as well. They are always up for an adventure and willing to go above and beyond both inside and outside of work.

TalentEgg
Lucas, a graduate from the University of Guelph asks:
“What kind of support systems do you have to make sure that people who are relocating can integrate smoothly into the community? Are there networking opportunities?”

TalentEgg
Another egg-cellent question, Lucas! One of the best parts about working with Northern Health is their mentorship program that helps employees form strong connections to their co-workers and community. Read more about it here.

Comment From Shannon- Northern Health Recruiter
Thanks for the great question Lucas! Our staff are some of the most welcoming people I have ever met! They will be more than happy to show you ropes, both inside and outside of work! Please check out a new TalentEgg video on the community of Smithers. This will really give you a taste of the North, and how welcoming we truly are. People are so willing to show you what they love about their community! So whether it is the best hiking trail or the best coffee shop someone is bound to point you in the right direction!

TalentEgg
Hey Lucas! Here’s the Northern Health video Shannon is talking about. It really gives you a sense of what life is like in B.C.!

TalentEgg
Ryan, a Nursing major at Thompson Rivers University asks:
“What is the hiring process for Nursing jobs at Northern Health?”

Comment From Shannon- Northern Health Recruiter
Hey Ryan! Fun fact: I also attended university at Thompson Rivers University. The hiring process for any Northern Health job starts when you apply. This can be done by creating a profile on the Northern Health Careers page. Once you have created your profile you can then upload your cover letter and resume and start applying for jobs. After a job posting closes, all applications are reviewed by both a recruiter and the hiring manager. If a hiring manager is interested in moving forward with your application they will contact you for an interview. Then it is your time to shine in the interview! If you are successful in the interview, a manager will then get you to complete a criminal record check, and ask for references. At this time if they are happy with your application, interview, criminal record check, and references, they will extend a job offer. If something happens and you are not the successful applicant, feel free to contact the hiring manager and ask for feedback! That will be the best way to improve!

TalentEgg
Moira asks:
“Can you give an example of a good question to ask in an interview at your organization?”

Comment From Shannon- Northern Health Recruiter
Hey Moira, thanks for being here today. A great question to ask, is what kind of person they are looking to fill the role, also what duties and tasks you would expected to perform. These can of course be tailored to the specific job. Also ask questions you might need clarification on. If the job description does not specifically outline what you main focus would be, be sure to ask the expectation of the role. Come equipped with a few questions to ask the interview panel.

TalentEgg
Ilyes asks:
“What are the requirements for most of the positions at Northern Health? Do they all require healthcare certification or a degree, or can I get a job without experience in healthcare?”

Comment From Shannon- Northern Health Recruiter
Great question Ilyes! Job requirements will differ depending on what positions you are applying for! We have the traditional healthcare careers of nurses, doctors, care aides, LPN’s, physiotherapists, etc. which all require education in healthcare. We also have roles in human resources, finance, communication and many more that do not require healthcare education. As a matter of fact I have a business degree and work in Recruitment department which is a part of Human Resources. So don’t let you education limit you. Think outside the box when looking for jobs!

TalentEgg
Since we’re halfway through our Q&A, it’s time for a poll question!

What were you most looking forward to learning about today?
  • Living & working in Northern BC (10%)
  • Northern Health’s work culture (10%)
  • Application & interview tips (50%)
  • Information on relocation (30%)

TalentEgg
Thanks for answering the poll question, everyone! We’re at the halfway point in our Office Hours chat, so make sure you submit your remaining questions.

TalentEgg
Naureen asks:
“What are the population sizes in Northern BC communities?”

Comment From Shannon- Northern Health Recruiter
Hey Naureen! Thanks for your questions today! Northern Health provided services in approximately 28 communities. These communities range in size from 80,000 to 500 people. So the services we provide in different communities differ depending on population and services needed in the community!

TalentEgg
Onya asks:
“How can I know that the workplace is suited for me if I do not live in B.C.?”

Comment From Shannon- Northern Health Recruiter
Good question Onya! I would encourage you to contact a recruiter, like myself, to chat about your education, skills, and experience. We would also chat about your interests outside of work, and I would work with you to see if we have a community that would fit your needs. When hiring employees it is all about fit, we want you to fit in our organization, but we also want to make sure Northern Health fits with your lifestyle and what you are trying to achieve professionally.

TalentEgg
Nickolas, a student at Humber College, asks:
“Can you tell us about the growth opportunities for young graduates at Northern Health?”

TalentEgg
Good question, Nickolas. You might want to take a look at our article about a graduate from Simon Fraser University who was able to take his Physiotherapy degree to a management position with Northern Health! Take a look here.

Comment From Shannon- Northern Health Recruiter
Thanks for your question Nickolas! Northern Health offers great growth opportunities too all staff. There is a tuition reimbursement program that offers all staff up to $750 a year to help pay tuition or books for courses they might want to take. There are also many internal courses that are offered to strengthen and build your organizational skills, quality improvement skills or leadership skills. Managers are also open to hearing and helping grow their staff skills in any way possible.

TalentEgg
Sujin asks:
“What do you need to be successful in a hospital environment?”

Comment From Shannon- Northern Health Recruiter
Hi Sujin, thanks for taking the time to be here today! The first thing you will need to do is decide what role you want to have in the hospital setting. Every member and job in the healthcare setting is important. People who work in any health care are giving individuals who want to help others. They are hard workers who will go above and beyond for others.

TalentEgg
Jason, a Pharmacy student asks:
“Do you require a transcript of our grades when we apply?”

Comment From Shannon- Northern Health Recruiter
Fantastic questions Jason! This is a question we get asked quite frequently! As an employer we do not require a copy of your transcript. We may ask for proof of education, but we will not ask specifically for a transcript. Our main focus will be on your education and experience.

TalentEgg
Want to connect with Northern Health? Like their page on Facebook or follow them on Twitter at @Northern_Health.

TalentEgg
Charlie asks:
“Which job would you consider to offer the best work life balance?”

Comment From Shannon- Northern Health Recruiter
Hey Charlie! Thanks for the question. All of roles have great work life balance! It would be hard for me to pinpoint which one is best. Some roles, like nurses, do require some shift work, while other like physiotherapists only work days. We also offer a wide variety of rotations, if working nights is not your thing, we would look for a role or rotation that does not require night shifts.

TalentEgg
Martin, a student at Wilfrid Laurier University asks:
“When is the best time for students to start applying for jobs, and how long is the hiring process? Should I start applying before I graduate?”

Comment From Shannon- Northern Health Recruiter
Hey Martin! Good question!! New grads can apply at any time now! You can stay up to date on current job posting right here on TalentEgg or on the Northern Health careers page. The hiring process should take no longer than 2 weeks after the posting has closed. Please feel free to contact us at any point in the application process for an update on your specific applications.

TalentEgg
Andres asks:
“What healthcare jobs with Northern Health have the most available positions?”

Comment From Shannon- Northern Health Recruiter
Awesome question Andres. Nurses currently have the most available positions in Northern Health. We are looking for general nurses all the way over to the specialty trained nurses. We have positions that are casual, relief, part time or full time. With our growing province I don’t see this changing any time soon.

TalentEgg
Cecelia, a student at Trent University asks:
“What can I expect during an interview? Is it done over the phone or on Skype, or can I meet with someone face-to-face?”

Comment From Shannon- Northern Health Recruiter
Hi Cecelia, thanks for the great questions! Any interview should feel like a conversation. The questions are used to guide you in conversation, and help managers get the information they need from applicants to make an informed decision. Northern Health has the ability to do interviews via teleconference, video conference or face-to-face. We will make arrangements around what will work best for you.

TalentEgg
Vish, a Social Work student from the University of Toronto, asks:
“Can I get a job at Northern Health that is based in Social Work?”

Comment From Shannon- Northern Health Recruiter
Hey Vish, thanks for being with us today! Northern Health does have roles available for those taking their education in the Social Work field. These roles can be either in acute care or the community care settings. Check out current Social Work roles on the Northern Health TalentEgg page.

TalentEgg
Toula, a graduate from the University of Toronto, asks:
“What are some industry buzzwords that I can put on my application that will get me noticed?”

Comment From Shannon- Northern Health Recruiter
Hi Toula. You want to make sure you resume and cover letter have similar words to the job posting. Some big ones right now that we are using is interprofessional teams or integrated health care. Whichever words you choose to use make sure you know what they mean and have example for them.

TalentEgg
Sarah, a student at Windsor, asks:
“I’m interested in Nursing but I don’t think a career in the ER is for me. Are there less intensive healthcare careers that I could choose with my training?”

Comment From Shannon- Northern Health Recruiter
GREAT question Sarah!! Have no fear, there are so many opportunities outside of the Emergency Room for nurses. We have nurses that work in the operating room, surgical floors, long term care homes, patient care floors, ICU’s, public health and many more. Once you start your nursing education you will get an idea of where you would like to work. You are then able to take specialty courses in that specific area.

TalentEgg
We only have a few minutes left, so we can answer a few more questions and then we’ll wrap up. Remember, we’ll be publishing a transcript of this chat on our Incubator blog tomorrow, and you can check out our Healthcare Career Guide for more information.

TalentEgg
Jillian asks:
“Do you help new hires find housing if they’re relocating?”

Comment From Shannon- Northern Health Recruiter
Hey Jillian, this is a very commonly asked question. We do have some contacts in communities that we can share with you, and those individuals will help you find housing. If you are approved for relocation, you are able to use a portion of your relocation funds for a house hunting trip. You will also find many hiring managers know of a few places and will share that information with you right away.

TalentEgg
Jenna asks:
“What postgraduate programs could help me be more employable?”

Comment From Shannon- Northern Health Recruiter
Great question Jenna! Positions that require graduate level studies in health care are Physiotherapy, Occupational Therapy, Speech Language Pathology, Clinical Counsellor, Doctor, just to name a few. Nurses can also peruse graduate level studies as either a Nurse Practitioner or Educator. There are quite a few options for you!

TalentEgg
And that concludes this session of Office Hours. Thanks for your questions everyone!

TalentEgg
We’d like to give an egg-stra special thanks to our guest Shannon from Northern Health. We certainly covered a lot of ground over the past 60 minutes.

TalentEgg
Shannon, do you have any closing final advice to give our students and grads?

Comment From Shannon- Northern Health Recruiter
Thank you for being here with me today and letting me chat with you about Northern Health! If you would like to learn more about our organization be sure to check out our TalentEgg page, or check out the Northern Health website: NorthernHealth.ca. You can also connect with a recruiter by email at hr@northernhealth.ca. Thanks again and have a wonderful day!

TalentEgg
If you missed out on our chat today, don’t worry – we will be posting a transcript soon. That way, you can review all the great info from today’s conversation!

TalentEgg
Be sure to look out for upcoming career opportunities with Northern Health on their TalentEgg employee page.

Thanks everyone for submitting your career questions! Have an egg-cellent evening.

Be sure to look out for future events on our Office Hours page as well!

 

Northern-Health-logo

Ready to start your Healthcare career? Check out Northern Health’s Employer Page for more information!

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