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Performance appraisal process improves business performance

Friday, October 16th, 2009

By David McGillivray

An effective performance appraisal system is a cornerstone of successful business development. It is one of the best human resource solutions, which will help to align your team members’ activities with overall business goals and objectives. A formal performance appraisal system consisting of a position description listing key result areas and expected behaviour (critical competencies) will help managers to develop and get the best from team members.

A performance appraisal, which measures the same criteria mentioned in the position description, will help to provide a fair and equitable measurement method. The performance appraisal should include a self-appraisal, action plan and learning development plan. The following procedure will assist managers to confidently perform an effective performance review and help develop their employees and business.

1. Gather performance appraisal information

  • Recall regular performance review outcomes
  • Obtain job description
  • Gather information from action/development plan
  • Identify Key Result Areas and Competencies to measure
  • Modify appraisal forms to include what is measured

2. Complete the forms

  • Team member to complete all self appraisal forms
  • Rate Key Result Areas and Critical Competencies
  • Manager to complete all appraisal forms
  • Manager to determine overall performance rating
  • Complete action and development plan

3. Conduct appraisal interview

  • Set date, time and venue with no interruptions
  • Encourage open and honest discussion
  • Have team member talk about their self appraisal
  • Give specific feedback
  • Discuss Key Result Area feedback with team member
  • Discuss Critical Competencies with team member
  • Discuss achievements/development opportunities
  • Finalise, distribute and gain commitment
  • Review job description for next period’s appraisal

4. Follow up meeting

  • Check outcomes since performance appraisal
  • Check progress of learning and development plan
  • Identify commitment of team member to improve
  • Take appropriate action

Businesses that see performance appraisals as a strategic method to develop employees benefit because the added competence further develops the organization’s capability, competitiveness and sustainability.

Being well prepared for a performance appraisal will help ensure its success, remembering if you fail to plan, you plan to fail.

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching for entry level jobs and other career opportunities.