Toshiba Canada

Field Service Respresentative

Ottawa, Ontario
Early Career

Field Service Representative – 1 Year Contract

Toshiba Global Commerce Solutions is a dynamic billion dollar global company providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Walmart, or just paid for purchases at retailers such as Rona, Best Buy, Boston Pizza or LCBO?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. 


  • Responsible for delivering break/fix services, project delivery and deskside services in a Retail environment.
  • You would become part of the team delivering services in the Ottawa area.
  • As the IT world is a 7/24 environment, there is a requirement of availability for shift work either through scheduled work or on call rotation.
  • You will respond to customer’s needs in a positive, supportive manner.
  • You will update and complete work orders according to company procedures.
  • Be responsible for operating and administering a parts stocked company van.


  • 2- 3 years service experience in a similar field an asset
  • Client facing experience is essential
  • Post-secondary education or equivalent in related disciplines
  • Ability to think logically to solve problems and to manage multiple priorities in a team environment
  • Strong customer service and interpersonal skills
  • The ability to work independently and part of a high performance team
  • Being efficient, organized and a good communicator
  • Ability to lift weights up to 50 lbs and have good overall physical mobility
  • Valid Driver’s License and must have a great driving record
How to Apply