Regional Training Manager
Here at TJX Canada, we strive our hardest to make sure that, every day, our customers are able to find the latest and greatest designer brand names for less than they'd pay elsewhere. When they walk in the doors of our stores, whether it's a Winners, HomeSense, or Marshalls, savvy shoppers know they'll experience the "Thrill of the Find," which, if you're curious, feels like a slight breeze blowing over the surface of your skin-not a bad feeling, if we do say so ourselves.
But you're not here to feel the breeze. You're here to see if working with TJX Canada is right for you. To help with your decision, we'd like to introduce you to someone who once faced the same choice you have to make.
Tamara works as one of our Regional Training Managers. She's responsible for overseeing all the different facets of our Management Training Programs, our Leadership curriculum, and various other training programs in her region. She had about four years of experience before she came to us, and since getting here, she's received her certificate in Adult Learning.
But her training skills are not limited to our particular businesses. On the weekends, she volunteers at her local paintball park, teaching youngsters the best way to spray their parents with a barrage of paint.
This is Tamara. She is one of us.
But know this. If you do decide to apply for this position, and we agree that this is the right job for you, you'll be supported by a plethora of internal programs whose only focus is the continued progress of your career. At TJX Canada, we do everything we can to help you achieve your full potential. But we can't do it all ourselves. You'll need to bring the ambition, the motivation, and the drive.
So what do you think? Like Tamara, are you one of us?
Now, if you were to come on board as one of our Regional Training Managers, we'd ask you to do the following:
- Oversee and monitor all training programs to ensure consistent delivery of programs throughout the region
- Facilitate all regional training programs, including training for all new store openings and relocations
- Provide coaching and guidance to managers in the assessment of training effectiveness, and deliver and facilitate supplemental coaching as required
- Evaluate and assess the effectiveness of training programs delivered to new members of management
- Develop and manage the Regional resource centre
- Partner with Home Office Learning and Development to identify and determine needs for the region
- Support the Regional HR team by assisting with the counseling and coaching of field management on various HR policies and programs, including supporting the team with Associate relations issues when required
- Support the Regional HR team in the ongoing assessment of learning and development objectives for Store Management
- Complete all administrative functions as they pertain to tracking, delivering, and maintaining our training programs
- Ensure adequate supply of training materials for the region
- Participate and complete special projects as required
Sounds rather challenging and exciting, right? Let's hope so, because if it sounds easy or boring, there's a good chance this job isn't for you. But if it does sound right for you, here's why we know you'll be able to handle those challenges:
- You've done enough mental heavy lifting to earn your University Degree
- You have between three and fives years of related experience , which you can use to build a stable and bright future here at TJX Canada
- You have or are working towards your CHRP designation, as well as a certificate in Adult Learning
- You possess intermediate to advanced knowledge of adult learning and facilitation techniques
- Your issue-management skills include time management, conflict management, information gathering, active listening, and team building
- Your problem-solving skills include the ability to analyze information and facilitate solutions
- You have strong written- and verbal-communication skills
- Your management skills include participating in the recruitment, selection, and orientation of management and Associates; coaching and counseling team members; providing advice to management and Associates in the resolution of problems; and evaluating performance and providing feedback to team members
- Your project-support skills include knowledge of structure project methodology, maintaining detailed development plans for projects, determining project specifications, understanding and applying principles of project control, and the ability to manage projects within one or more systems
- Your strong computer skills include Microsoft Office and Lotus Notes
We know some of that might sound a little daunting, but if we're going to meet and exceed our promises to our customers, we have to be committed to hiring the best person for the job.