Northern Health

British Columbia

Switchboard Operator/Patient Reception - Smithers (Casual)

Open Until Filled
Smithers, British Columbia
Entry Level, Early Career

Position Summary

Under the general supervision of the Health Information Services Manager, performs functions such as operates the facility switchboard and the public address system; directs patients, visitors and others from the main lobby; handles inquiries concerning general information. Responsible for admitting patients into ER, Daycare, Inpatient Unit, Visiting Specialist's Office, Ambulatory Care; obtains the information required in the admission of patients to the facility and completes admission documentation; also responsible for discharging patients. Balances the daily hospital census making appropriate service transfers within the ADT system. Ensures completeness of appropriate interprovincial agreement forms, WCB forms and third party liability forms. Performs other related clerical duties.


  • Grade 12, two (2) years recent related experience or an equivalent combination of education, training and experience.


Smithers is located in the picturesque Bulkley Valley surrounded by three mountain ranges which provide a backdrop for the town's Alpine setting. The main industries include forestry, tourism, transportation and agriculture. Smithers offers affordable housing and natural splendor that support a balanced lifestyle. Smithers offers golf courses, swimming, curling and skating rinks, fitness trails, mountain biking, hiking, canoeing, kayaking, rock climbing, horseback riding, river rafting, snowmobiling, and waterskiing. The population of Smithers is approximately 5,414. There are three elementary schools, one secondary school and one alternate format school for grades 9 -12.

How to Apply