Labatt Breweries of Canada

Across Canada

Inside Sales Representative

Ongoing
Competitive
Toronto, Ontario
Entry Level, Early Career

Job Description

  • Deliver top of the line customer service and support to a platform of 1500+ direct delivery customers from a wide range of channels including restaurant/bars, LCBO/ The Beer Store/Grocery Stores
  • Responsible for making outbound calls for orders, as well as fielding all inbound orders/inquiries from customers
  • Foster strong working relationships with a team of 15+ Outside Sales Territory Managers to ensure Inside Sales Department is a reliable resource for them when selling in the field
  • Act as a direct link to the brewery for Territory Managers for any number of inquiries (customer order/delivery status, on hand inventory questions) and in turn are also able to relay any important information (complaints/concerns, equipment/draught issues, missed/emergency delivery requests)
  • Work in tandem with Territory Managers to help ensure execution on everything from programming/activation initiatives, to soliciting pre-orders for new product launches in the LCBO and On Premise accounts
  • Work with Accounts Receivable in managing the outstanding balances for direct delivery customers
  • Work with Logistics/Transportation Department when assembling delivery runs, referencing delivery schedules and checking on delivery status for customer orders

Job Qualifications

  • University Degree in Business or related field preferred
  • Previous Sales experience preferred
  • Experience in a customer service environment
  • Ability to multitask & prioritize effectively
  • Excellent interpersonal and communication skills with the ability to speak and write English fluently
  • Ability to work with large amounts of data to create useful sales reports & presentations
  • Ability to work in a high-pressured environment
  • Drive and dedication to reach and exceed targets
  • Strong knowledge in MS office, Word, Excel and PowerPoint
  • Functional and navigational knowledge of the internet
  • Excellent organization and time management skills

Labatt Brewing Company Limited

is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

How to Apply