Export Development Canada

Ottawa, Ontario

Advisor, Compliance & Ethics

Oct 07, 2016
Ottawa, Ontario
Early Career


EDC is Canada's export credit agency, offering information, knowledge and innovative commercial solutions to help Canadian exporters and investors expand their international business. EDC's knowledge and partnerships are used by more than 7,400 Canadian companies and their global customers in up to 200 markets worldwide each year.

EDC is financially self-sustaining, and is a recognized leader in financial reporting and economic analysis.

Team & Job Overview

The Compliance and Ethics (CE) function is seeking an enthusiastic, self-motivated and resourceful Advisor for the team involving the management of the Ethics and Complaints programs. You will be reporting to the Director, Compliance and Ethics and be an integral part of a growing team of compliance and ethics professionals. Your keen analytical skills, sound judgment, financial and business acumen will be valuable assets in carrying out assignments.

CE is offering an excellent career opportunity which will allow you to play an important role in an area involving enterprise-wide considerations.

Discipline Summary

  • Monitors the organization's standards of conduct and ethical relationships with customers, contractors, suppliers, employees and the communities in which business is conducted.

  • Designs, develops, implements and promotes awareness of the organization's policies in response to regulatory and ethical requirements.

  • Investigates or participates in investigations on allegations of wrongdoings or unethical activity, and develops safeguards to eliminate future breaches of the organization's policies.

  • Develops programs and processes to manage complaint cases and develops process improvements to avoid future complaints.

  • Advise employees and leaders on the requirements of the Code of Conduct.

  • Maintains the organization's ongoing relationships with relevant governmental authorities and peers.

Key Responsibilities

  • Promotes an environment that reinforces the highest standards of ethics and integrity by providing guidance to employees; including the interpretation of EDC's Code of Conduct and of the Wrongdoings Policy and related procedures to ensure that recommended actions/behaviors are consistent and aligned with EDC's values.

  • Acts as a main point of contact, providing advice and guidance to business teams regarding compliance & ethics requirements and activities, ensuring compliance with legislative and regulatory requirements.

  • Responsible for the execution, coordination and participation in activities to assess the effectiveness of the Ethics and Complaints Programs, including but not limited to risk assessments.

  • Responsible for managing investigations, working closely with investigators, Human Resources, senior leadership and legal to drive the process and ensure timely conclusion of cases.

  • Actively contributes to the development, implementation and/or execution of the Ethics & Complaints training and awareness programs to enhance the organization's knowledge of and appreciation for compliance related issues.

  • Evaluate and make recommendations for the development/enhancement/clarification of policies, practices, procedures, and/or systems changes necessary to support ongoing compliance.
  • Employ a structured approach to project management to ensure complete client satisfaction and project success.


Screening Criteria

  • Completed Undergraduate Degree in Law, Business Administration or related field

  • Minimum 2 years of experience (level 2) or 5 years of experience (level 3) in compliance & ethics, complaints resolution, or related experience


  • Bilingual in both official languages (French and English)

  • Working knowledge of laws, regulations and compliance requirements as they apply to Crown Corporations and the financial services sector

Salary Range

  • Level 2 - $52,000 – $79,000, plus performance based incentive

  • Level 3 - $62,000 - $92,000, plus performance based incentive

How to apply

Only candidates selected for an interview will be contacted.

Application deadline: October 7, 2016, 11:59 p.m. EST on www.edc.ca/careers

EDC is committed to employment equity and actively encourages applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation.

Candidates must meet the requisite government security screening requirements.

How to Apply