City of Toronto


Revenue Analyst

Oct 24, 2016
Toronto, Ontario
Entry Level, Early Career

Job Description

Major Responsibilities:

To analyze property tax accounts for Property Tax Rebates processed and ensure adherence to current legislation while operating effectively and efficiently.

  • Analyzes and verifies Property Tax Rebate applications and information including accuracy of Current Value Assessment (CVA) and tax calculations on the Tax Management and Collection System (TMACS), as part of the final verification process
  • Applies Property Tax rebate adjustments to tax accounts and ensures that they are in accordance with legislation
  • Reviews properties, eligible for Property Tax Rebates, for accuracy and consistency and follows up with the Municipal Property Assessment Corporation (MPAC) (e.g. incorrect class or assessment values), as appropriate
  • Reviews Property Tax rebates in response to inquiries from taxpayers/consultants/lawyers/internal staff requesting clarification of accounts (e.g. verification documents, adjustments related to Assessment Appeals, Omit billings, Supplementary billings)
  • Compiles, tracks and reviews progress of application processing and provides regular status reports to Supervisor
  • Administers correspondence regarding Property Tax Rebate issues to taxpayers and Municipal Property Assessment Corporation (MPAC)
  • Reviews existing/new policies. Develops, implements, monitors and maintains procedures.
  • Identifies changes/improvements required for operating procedures, and works to implement changes within existing legislation, regulations and by-laws
  • Researches and prepares draft business cases, briefing notes and reports to council as necessary
  • Assists in the review and development of application forms and associated brochures aimed at providing effective communication with the public
  • Analyzes, monitors and provides status reports regarding operating budget accounts and revenue accounts
  • Receives, compiles and tracks Notices of Complaint filed at the ARB relating to Vacancy Rebate Applications
  • Reviews Statements of Issue, determines the validity of complaints and prepares reports for Legal Services in preparation of upcoming hearings. Drafts Minutes of Settlement where necessary to resolve complaints. Attends hearings as required to defend the City's position.
  • Verifies accuracy of data and calculations applied to determine charity rebate rate identified in the annual Levy Report prior to Council approval
  • Co-ordinates the Units financial analysis activities. Analyzes property tax rebate problems and makes recommendations for resolution
  • Prepares and reconciles journal entries for recovery of Property Tax Rebates
  • Ensures compliance of internal control procedures for processing of Property Tax Rebates. Makes recommendations for amended internal control procedures
  • Liaises with other areas in Finance regarding revenue/accounting information, including the Planning & Budgeting staff regarding budget matters, Corporate Information &Technology staff regarding system matters, and other Municipalities and levels of government regarding revenue related matters
  • Assists in the preparation and evaluation of any Requests for Proposals associated with the Property Tax Rebate Programs
  • Administers the selection and verification of applications sent to external contractor
  • Tracks and monitors invoices of vacancy verification services from external provider
  • Monitors and ensures that the external provider of services adheres to contract specifications and provides regular status reports to Supervisor
  • Conducts site visits as required for all rebate programs as necessary and gathers information in order to verify applications
  • Assists in verification and calculation of Property Tax Rebate Credits over a threshold amount
  • Represents the City at meetings with special groups organizations and taxpayers
  • Identifies user requirements and undertakes system testing as required. Works with Business Analyst and Corporate IT to refine criteria as required
  • Assists in the co-ordination and training of staff in the Property Tax Rebate Unit
  • Assists Supervisor in review, development and implementation of performance measures aimed at improving efficiency

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Considerable experience in the research and analyses of property tax matters and calculations.
  2. Experience co-ordinating work processes and staff in order to achieve unit objectives.
  3. Experience with computerized revenue management systems (e.g. TMACS).
  4. Considerable experience in advanced functions of Excel and also Microsoft Office.
  5. Must possess and be able to maintain a valid Province of Ontario, Class "G" Driver's License.

You must also have:

  • Excellent interpersonal skills to act as a divisional representative and to liaise with all levels of staff, other levels of government, legal, councillors, public, and other external contacts in an efficient, discrete and diplomatic manner.
  • Ability to communicate effectively, both orally and in writing, with various levels of staff within the City and other organizations.
  • Ability to conduct detailed and/or non-structured research or analysis with minimum supervision, within tight deadlines.
  • Ability to prepare and draft business cases, briefing notes and reports.
  • Ability to organize and prioritize multiple projects in an individual and team setting.
  • Advanced knowledge of relevant policies, procedures, regulations and legislation pertaining to the specific program areas (i.e. Assessment Act, Municipal Act, Municipal Code and City of Toronto Bylaws).
  • Knowledge of financial and internal controls.
  • Ability to prepare detailed correspondence, summaries, statements and documentation requiring the interpretation and application of a wide range of administrative/accounting practices.
  • Ability to develop and maintain large databases to support divisional analysis.
  • Ability to calculate and verify taxes based on legislative requirements.
  • Demonstrated advanced analytical and problem solving skills with the ability to develop and recommend effective solutions.
  • Familiarity with government legislation in the area of Occupational Health and Safety.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and theĀ City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

How to Apply