City of Toronto

This job is no longer available.

Research Analyst 2

May 25, 2017
Toronto, Ontario
Early Career

Job Description

Major Responsibilities:

Reporting to the Supervisor, Operations Coordination, the primary functions associated with this position include, but are not limited to:

  • Analyzing, researching and preparing reports relating to road operations activities regarding productivity and performance, cost effectiveness and technical operations
  • Creating and maintaining maps using GIS (Geographic Information System) based program for Transportation's winter and summer services
  • Maintaining municipal infrastructure databases and generating maintenance and rehabilitation reports
  • Assist in the preparation and administration of various contracts including: tender preparations, cost report entries and auditing data entries for contract payments, invoicing, budget tracking and related documentations.
  • Preparation and administration of work orders, permits and service requests as required
  • Assisting in the preparation and monitoring of section's annual capital and operating budgets
  • Providing ad hoc reports on asset base cost, unit cost, program costs, and designing custom reports, as required
  • Compile, analyze, and correlate data and prepare reports and studies for submission to management or council for program area
  • Researching, developing and preparing programs including but not limited to continuous improvement of roadway services, winter control, fleet requirements, road drainage and sweeping, etc.
  • Researching, establishing and documenting road activity benchmarks, reflecting best practice methods and procedures for performing tasks
  • Working on a research, development and technical team relative to policies and procedures, planning and development
  • Assist in preparing, maintaining and updating section's organizational charts, budget, and documents related to staffing replacement approval process etc.
  • Assist with administrative support and operational duties of the section
  • Perform site visits and attend Divisional meetings where required

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. University or college graduate in Civil Technology/Municipal Infrastructure Transportation/Urban studies or an approved equivalent combination of education and experience
  2. Considerable experience using various software applications, including spreadsheets, databases and maintenance management software such as MS Office Suite (i.e. Word, Excel, Access Outlook etc.).
  3. Experience with the use of mapping software such as ArcGIS or other GIS (Geographic Information System) based applications
  4. Experience in assisting with tender preparation and contract preparation.
  5. Experience with the SAP Financial and Payroll system or other financial management system.
  6. Experience with conducting research, statistical analysis and manipulation of data.
  7. Must possess and be able to maintain a valid class "G" Ontario Driver's Licence and must qualify for the City's operating permit

You must also have:

  • Ability to research, analyze, interpret and present quantitative and qualitative information on municipal maintenance requirements, and prepare reports pertaining to productivity and performance related topics from a variety of sources.
  • Ability to communicate effectively, both orally and in writing
  • Ability to use various software and applications to develop and maintain spreadsheets and databases, and to create presentations and graphics, using mapping software and project management packages.
  • Knowledge of municipal road-related legislation, relevant management systems, and related issues and practices.
  • Highly developed interpersonal skills, sound judgement and ability to handle matters of a confidential/sensitive nature appropriately.
  • Ability to collect municipal infrastructure field data and develop assessment methodologies for future maintenance programming for the Unit.
  • Ability to use a variety of technical equipment related to roadway monitoring and GPS/GIS techniques/approaches.
  • Strong mathematical, analytical and problem solving skills
  • Ability to take initiative and perform duties under minimal supervision.
  • Strong organizational skills in organizing workshops, activities, training and meetings.
  • Knowledge of the City's financial policies and procedures
  • Ability to use SAP to generate reports
  • Able to work beyond normal business hours and weekends, when necessary during emergent events and work in the District Communication Centre i.e. during snow storms/flooding events.
  • Knowledge of City Council, Committees and their policies and procedures.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.  In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.

If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at, quoting the job ID # and the job classification title.