City of Toronto

This job is no longer available.

Practical Care Aide

Apr 21, 2017
Toronto, Ontario
Entry Level, Early Career

Job Description

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world's most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Practical Care Aide within our Long-Term Care Homes and Services Division.

NOTE TO CURRENT CITY OF TORONTO LOCAL 79 PART-TIME EMPLOYEES:  If you are a current City of Toronto Local 79 part-time employee, you must indicate that you are a "Current Part-time employee" in the "Custom Information" section of your on-line application form, and provide your "Employee Number" in order to be considered for this job opportunity.

Major Responsibilities:

  • Participates as a member of the multi-disciplinary team, providing resident information to aid in the development of care plans
  • Assists Registered Practical Nurse with residents' admittances, transfers, and departures/deaths, including familiarization with staff, residents, surroundings and personal care
  • Prepares lists of personal clothing and other belongings upon arrival
  • Observes and reports on residents' behavioural and physical condition
  • Communicates general progress of residents including sudden changes in health status
  • Assists residents with personal hygiene, bathing, dressing, grooming, toileting, management of incontinence, etc.
  • Provides general care for bedridden residents such as positioning, assisting with elimination, skin care, delivering food, and feeding
  • Applies skin care creams and lotions, as directed
  • Assists residents in daily exercise program and use of rehabilitative equipment such as wheelchairs, walkers, canes, etc.
  • Assists residents with ambulation and transferring using applicable electric/hydraulic/manual equipment and lifting devices
  • Transfers residents to and from areas in the home including dining area
  • Checks resident diet for prescribed consistency, feeds or assists with adaptive eating devices, monitors and logs intake, and provides hygienic and mouth care after meal
  • Collects and cleans dentures as required
  • Prepares and delivers beverages and snacks to residents as well as loads, unloads, and cleans cart
  • Measures temperature, radial pulse, respirations, and weight.
  • Records bowel and bladder output and collects specimens as directed
  • Cleans and shrouds bodies of deceased residents and packs and labels belongings
  • Changes linen, makes beds, sorts and bags soiled linen
  • Stocks linen cart with clean supplies daily
  • Sorts personal laundry of residents upon delivery and places in drawers and closets
  • Maintains the cleanliness and neatness of residents living area and the general work unit, (e.g. tidying nursing station and rooms, removing trays, wiping tables)
  • Cleans, sanitizes and distributes personal care items such as brushes, combs, and nursing supplies and rinses whirlpool tubs
  • Records observations and personal care provided to residents including entries related to nourishment supplements, restraint usage and personal care
  • Promotes emotional well-being of residents through discussion, comforting, etc.
  • Monitors residents' safety in accordance with plan of care; implements precautionary measures as ordered by physician, e.g. collecting and securing personal belongings (glasses, hearing aids, dentures, etc.)
  • Reports incidents to Nurse Manager or RN, such as disruptive behaviour, fire hazards, and security problems
  • Participates in the organization and implementation of various social and recreational programs for residents
  • Assists residents/participants with crafts and use of musical instruments, recreational and sports equipment
  • Reports resident participation and progress to RN or Supervisor
  • Escorts residents to outpatient clinics or on outings, as directed
  • Monitors senior comfort allowances
  • Participates in organizing regular and special events for residents, such as birthday parties, picnics, and shopping trips
  • Arranges for escort and/or transportation, as required
  • Attends team meetings

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Successfully completed a Personal Support Worker Program or Training that meets the vocational standards established by the Ministry of Training, Colleges and Universities, the standards established by the National Association of Career Colleges, or the standards established by the Ontario Community Support Association and other requirements as required by Ontario 79/10 of the Long-Term Care Homes Act, 2007.
  2. Experience in providing personal care to ambulant and non-ambulant residents in a long term or rehabilitation care setting.

You must also have:

  • Excellent ability to communicate in writing care and service delivered to residents.
  • Excellent ability to communicate verbally with residents, families, staff members, and the visiting public.
  • Sensitive, empathetic and understanding of resident behaviour and needs.
  • Ability to work in a team environment.
  • Must be willing to participate in in-service education programs.
  • Physically capable of lifting, turning and transferring residents manually and with a mechanical lift as per standards and procedures.
  • Ability to demonstrate a high level of Accountability, Adaptability and Change, Continuous Improvement and Innovation, Customer Service Focus, Teamwork, and Toronto Public Service Commitment.
  • Ability to organize work in a manner that ensures resident safety.
  • Knowledge of basic infection control principles and the use of personal protective equipment.
  • Excellent ability to follow policies of the Long-Term Care Homes & Services Division and applicable legislation and regulations.

Additional Information:

  • Hours of Work can be up to 75 hours bi-weekly, however, Hours of Work will be decided based on operational needs.
  • The Salary/Rate reflects the 2015 rates.

Please note:

  • As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10)
  • All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

We thank all applicants and advise that only those selected for further consideration will be contacted.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.  In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.

If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at, quoting the job ID # and the job classification title.