City of Toronto


Human Resources Program Assistant (Strategic Recruitment)

$54,472.60 - $63,991.20 / Year
Toronto, Ontario
Entry Level, Early Career

Although there may not be current vacancies, your resume will be kept on file for six (6) months and then deleted from our system. You must re-apply after six (6) months.

Salary(rates) reflects the 2015 rates.

Human Resources Program Assistant

If you are a team player, customer-focused, creative, and a self-starter with experience in supporting and administering staffing and recruitment processes, we invite you to submit your application to join Human Resources Strategic Recruitment and Employment Services team. Should your application be selected for further consideration, you will be contacted to participate in an assessment in order to establish a list of qualified candidates to be considered for future temporary vacancies which may arise at various locations across the City of Toronto.

As a Human Resources Program Assistant in one of these temporary, full-time positions, you will provide program support to Human Resources Managers and various levels of Human Resources Consultants in all aspects of the strategic recruitment, staffing and employment service functions.

Major Responsibilities:

Your primary responsibilities as a Human Resources Program Assistant supporting a Strategic Recruitment Unit will be varied as follows:

  • Conduct, organize, research, compile, maintain and summarize data and statistical information, using a variety of computerized systems and software applications
  • Create and maintain both electronic and manual filing systems
  • Coordinate and prepare confidential information, records and correspondence for signature
  • Source and screen resumes as required
  • Research information on human resource policies, programs and procedures
  • Provide software-related system support for the section or unit, e.g., SAP (payroll system), MS Word, PowerPoint, Excel, Access, TalentFlow (Staffing & Recruitment Applicant System), external job boards
  • Identify and make recommendations regarding needed system changes and enhancements, and provide training as required
  • Schedule, coordinate and confirm interviews and written assessments, appointments, meetings, seminars, and training sessions
  • Coordinate and prepare materials for staffing processes, training sessions and meetings
  • Design and create forms or templates, including promotional material, presentation slides and manuals, to meet program needs
  • Respond to enquiries, from all levels of staff, clients, other government agencies, elected officials or members of the public regarding policies, practices and job competitions
  • Schedule and proctor assessments
  • Create and complete correspondence and forms to effect and confirm staffing-related transactions in accordance with policies and guidelines
  • Accurately record and monitor time and attendance
  • Prepare, coordinate and maintain information related to budget administration, purchase orders, materials and supplies, and provide related support as required
  • Provide training and orientation to other support staff
  • Maintain petty cash fund, as required
  • Provide and/or process payroll / personnel, purchasing, accounting and other support services related to the business of the section/unit, as required
  • Participate in projects as required

Key Qualifications:

Your application for the role of Human Resources Program Assistant must describe your qualifications as they relate to:

  • Considerable experience providing administrative program support to staffing and recruitment processes or a combination of related education and/or experience.
  • Proficiency in Microsoft Word, Excel and PowerPoint to prepare documents, correspondence and spreadsheets.
  • Ability to apply relevant policies, guidelines, legislation and collective agreements with knowledge of employment-related legislation, i.e. ESA, Ontario Human Rights Code, Occupational Health & Safety Act, etc.
  • Knowledge of social media recruitment techniques.
  • Excellent research skills with the ability to compile and analyze data for management decision making.
  • Excellent customer service and interpersonal skills to deal effectively with staff and the general public in a variety of situations.
  • Excellent organizational skills with the ability to be flexible and work within tight time constraints in a fast paced environment.
  • Ability to work effectively and independently in a team setting with minimal supervision.
  • Excellent problem solving skills with the ability to take initiative as appropriate.
  • Experience working in a unionized environment would be an asset.
  • CHRP designation would be an asset.

We thank all applicants and advise that only those selected for further consideration will be contacted.

All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

How to Apply